About Ayla

We built the intelligence layer
communication never had.

Ayla was created by engineers who watched financial institutions lose millions to failed messages, fraudulent senders, and blind routing. We decided infrastructure could be smarter.

Our story

Ayla was created in 2024, inside a team running communication infrastructure for some of the world's largest financial institutions. Every week we watched the same problems repeat: OTPs dropped on degraded telecom corridors, smishing attacks slipping through rule-based filters, and support agents spending hours on queries that should have been resolved in seconds.

The infrastructure existed. The data existed. What was missing was a layer of intelligence that could sit between the message and the carrier — learning, adapting, and acting in real time. So we built it.

Today, Ayla processes over 100 million messages per month across financial institutions, digital banks, and fintech platforms globally. Our intelligence stack scores fraud in under 1ms, reroutes before delivery fails, and resolves the majority of customer queries without a human in the loop.

Today, Ayla processes over 100 million messages per month across financial institutions, digital banks, and fintech platforms across West and East Africa. Our intelligence stack scores fraud in under 1ms, reroutes before delivery fails, and resolves the majority of customer queries without a human in the loop.

Mission

Mission-critical communication should never fail because of infrastructure that doesn't think. We exist to make intelligent messaging the default for every organisation that can't afford to get it wrong.

The team

We are a small, focused team of engineers, ML researchers, and product builders. We come from telecommunications, fintech, and AI safety. We believe the best infrastructure is invisible — it works, it learns, and it never makes you wonder whether your message arrived.

2024

Founded by a team of Engineers

3B+

Financial events in training data

100M+

Messages processed monthly

Built on Termii

Ayla is built on top of Termii's communications infrastructure, giving us direct access to carrier relationships, delivery receipts, and routing data globally. This isn't a layer on top of a layer — it's intelligence embedded at the source.

Contact

For general inquiries: support@termii.com
For security disclosures: ciso@termii.com