Workflow Intelligence

Every message
has context.

Smart failover across SMS → WhatsApp → Email → Voice → Push. Urgency-aware. Compliance-routed. Applied in milliseconds.

Channel Decision Engine
Cascade with confidence.
Live failover simulation
SMS0.94ACTIVE
→
WhatsAppSTANDBY
→
EmailSTANDBY
→
VoiceSTANDBY
route_score: 0.94 — SMS healthy, maintaining
Urgency Classification
Every message is classified by urgency before routing begins.
  • Message type detection
  • Time-sensitivity scoring
  • Regulatory tag mapping
  • Per-corridor rule sets
Smart Failover
When a route score drops, Ayla cascades automatically before you know there's a problem.
  • SMS → WhatsApp → Email → Voice
  • Sub-100ms failover decision
  • Cost-weighted cascade logic
  • Compliance rules preserved
Compliance Routing
Ayla enforces channel rules at the routing layer, not the application layer.
  • NDPR-aware routing
  • Financial message tagging
  • Channel whitelist enforcement
  • Audit trail per decision
Real-time Adaptation
Routes re-evaluate every corridor continuously and adjust in real time.
  • 30-second re-evaluation windows
  • Carrier health monitoring
  • Cost vs. reliability trade-offs
  • Zero manual intervention
Channel Decision API
One call. Best path.
POST /v1/channel/decide

{
  "message_type": "otp",
  "msisdn": "+2348012345678",
  "urgency": "high"
}

// Response
{
  "primary_channel": "sms",
  "route_score": 0.94,
  "action": "MAINTAIN",
  "failover_ready": "whatsapp"
}
Deploy Workflow Intelligence today.
Drop-in REST API. Sandbox available.